Question

6Work in pairs. Read the e-mail and answer the questions Reader's Book What confusion did the customer experience Dear Sales Manager a What is the topic a My name is Tom Ackerman and I'm writing you to my dissatisfaction with a tabia the e-mail? whilah 7 pursed from your online store on May 18 The first major complaint I have is sales@mail. that the instruction manual included with the table was only in French, which I think is tally inappropriate in an english speaking country. The second and most important is Com that the us that you sent me was scratched. I would like a full reimbursement to my andit and for the total price of the table, which was $1.980. My home phone number is b What is the purpose 342-25831 or you can also contact me via e-mail. I look forward to bearing from you. of writing? Yours truly The Purpose orth Tom Ackerman wanting is about a complain ouer a cus r's Purchase. 7 Work in small groups to analyze the ways in which this customer complained. Use the following questions to discuss • Which of the two long-distance modalities of communication was more formal? Why? • Which of the two modalities do you consider more effective? Why?​

Answer 1

Respuesta:

esta en ingles perdon no le entiendo